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Delivery Information

All of our items are shipped the same day if ordered before 3pm (excludes weekends and bank holidays) for a next working day delivery.

For our next day courier delivery service we use Interlink. Please note that Interlink do not collect or deliver on weekends. For example, if an item is ordered on a Friday before 3pm, the order will be processed by us and collected via Interlink. The item will then be delivered Monday. If an item is ordered on a Friday after 3pm, the order will be processed by us and collected via Interlink on the following Monday. Delivery is then made on the Tuesday.

On some orders we are able to process a Saturday Pre-12pm delivery with Interlink. If you are ordering on a Friday before 3pm you are able to select a Saturday delivery on the basket page. Unfortunately, some delivery locations are restricted by Interlink and we are unable to assign a Saturday delivery. If this is the case and a Saturday delivery is paid for, we will reimburse the delivery cost.

Sometimes some of our items are available for back-order which means our suppliers have the item in stock but we do not. In this case, we can process a direct order with the supplier to your shipping address usually on a next working day service (exactly the same shipping times as if we had the item in stock). In some rare instances, our suppliers and ourselves do not have the item in stock which then means the item has to come directly from the manufacturer. Unfortunately, most manufacturers have an estimated shipping time of 7 – 10 working days apart from Worcester where they operate a next working day courier service such as ourselves. If any of these scenarios applies to an order you have placed with us you will be notified by ourselves via telephone.

We are able to ship our items to some European countries. Please see our charges on the table below.

International Shipping Rates:

Country Charge Transit Times
France £14.00 2 – 3 days
Germany £11.00 2 – 3 days
Italy £18.50 3 – 4 days
Spain £18.50 3 – 4 days
Republic of Ireland £14.00 2 – 3 days
Belgium £10.00 2 days
Greece £30.00 4 – 9 days